Delsa brings ten years in this industry to our front desk, and it shows in the details you never have to think about. The appointment that lines up correctly. The follow-up that arrives when it should. The sense, from the moment you walk in, that someone has already thought it through.
Operations is the unglamorous half of hospitality and the half that decides whether your visit feels calm or rushed. Delsa understands how the pieces fit together, and she has the rare combination of knowing the systems thoroughly and never letting you feel the machinery behind them.
She joins us as Front Desk Manager, which means she is often the first voice you hear and the person holding the day together behind the scenes. If something needs sorting, she is the one to ask.
Recently married, Delsa is especially excited to bring our services to more brides. She will tell you, at some length and with real feeling, that the team standing behind you on your wedding day matters more than almost anything else. Having just lived it, she plans everything from that perspective now.
Specialties
Front desk operations · Guest experience · Scheduling · Team coordination · Bridal and wedding party bookings · Group scheduling