Lemon & Honey Day Spa
Effective Date: February 18, 2026
Last Updated: February 18, 2026
Lemon & Honey Day Spa (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, purchase products, or otherwise interact with us.
By using our website or services, you agree to the terms outlined below.
1. Information We Collect
We collect personal information in the following ways:
A. Information You Provide to Us
When you:
- Book an appointment
- Purchase products
- Complete intake or consent forms
- Sign up for email or SMS communications
- Participate in promotions
- Contact us
We may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party processors)
- Date of birth
- Service history and preferences
- Health or treatment-related information relevant to services
- Any other information you voluntarily provide
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referral source
- Cookie and tracking data
This information helps us improve website performance, marketing efforts, and user experience.
2. How We Use Your Information
We use personal information to:
- Schedule and manage appointments
- Provide customized spa and skincare services
- Process payments and transactions
- Send confirmations and appointment reminders
- Respond to inquiries
- Send promotional emails and SMS (with consent)
- Improve website functionality and customer experience
- Comply with legal and regulatory obligations
- Prevent fraud or misuse
- No mobile information or personally identifiable information will be shared with third parties/affiliates for marketing/promotional purposes.
We do not sell your personal information for monetary compensation.
3. Email and SMS Communications
If you opt in to receive marketing communications, you may receive:
- Appointment reminders
- Service updates
- Promotions
- Event announcements
You may opt out at any time:
- Text STOP to unsubscribe from SMS
- Click “Unsubscribe” in marketing emails
We comply with the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic
- Improve functionality
- Personalize user experience
- Support advertising efforts
You may disable cookies through your browser settings, though some website features may be limited.
5. Sharing of Information
We may share personal information with trusted third-party service providers, including:
- Payment processors
- Booking and client management software providers
- Email and SMS marketing platforms
- Analytics providers
- Legal authorities when required by law
All service providers are contractually required to maintain confidentiality and protect your information.
We do not sell personal information. Certain data-sharing for advertising purposes may qualify as “sharing” under California law. See Section 7 below.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no online transmission is completely secure. We cannot guarantee absolute security.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know
You may request information regarding:
- Categories of personal information collected
- Sources of collection
- Business purposes for collection
- Categories of third parties with whom we share information
Right to Delete
You may request deletion of personal information, subject to legal exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt-Out of Sale or Sharing
You may request that we not “sell” or “share” your personal information for cross-context behavioral advertising.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To exercise your rights, contact:
Email: info@lemonhoneydayspa.com
Phone: [Insert Business Phone Number]
We may verify your identity before processing requests.
8. Retention of Personal Information
We retain personal information only as long as necessary to:
- Provide services
- Maintain business and tax records
- Comply with legal requirements
- Resolve disputes
Service intake and treatment records may be retained in accordance with applicable California business and liability laws.
9. Health and Treatment Information
Certain spa and skincare services require collection of health-related information to ensure safe and effective treatment.
This information:
- Is used solely for service customization and safety
- Is not sold
- Is shared only with licensed professionals providing your service
- Is stored securely within our booking and intake software systems
While Lemon & Honey Day Spa is not a HIPAA-covered entity, we treat all client health information with strict confidentiality.
10. Children’s Privacy
Our services are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13 without parental consent.
If you believe we have collected such information, please contact us immediately.
- Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updates will be posted with a revised “Last Updated” date.
Continued use of our website constitutes acceptance of any changes.